Terms of service

§ 1 Scope and provider

(1) These terms and conditions apply to all orders placed with the online store of the
Coat & Skin - Pet Grooming, represented by

Marion Giesela Ludwig
School Street 13
56412 Horbach
Phone: 0162 4214 758
E-Mail: info (at) coatandskin.de
VAT ID No. DE 86 908 214 738


(2) The goods offered in our online store is aimed exclusively at buyers who have reached the age of 18.

(3) Our deliveries, services and offers are made exclusively on the basis of these General Terms and Conditions. The General Terms and Conditions shall therefore also apply to all future business relations with companies, even if they are not expressly agreed again. The inclusion of general terms and conditions of a customer that contradict our General Terms and Conditions is hereby already objected to.

(4) The contract language is exclusively German.

(5) You can retrieve and print the currently valid General Terms and Conditions on the website https://www.coatandskin.de/2-agb.

§ 2 Conclusion of contract

(1) The presentation of goods in the online store does not represent a binding application for the conclusion of a purchase contract. Rather, it is a non-binding invitation to order goods in the online store.

(2) By clicking on the button "Buy now" you submit a binding offer to purchase.

(3) Only by activating the content or providing a link, the contract is concluded.

§ 3 Prices

The stated prices are final prices, for physical goods plus shipping costs. According to § 19 UStG we do not charge sales tax and therefore do not show it (small business status).

§ 4 Terms of payment

(1) The consumer has the option of payment by
- Prepayment (bank transfer)
- by PayPal PLUS (Paypal, direct debit, credit card)

§ 5/1 Delivery of goods

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for immediate shipment. In this case, delivery shall be made within 5 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order to the bank responsible for the transfer and for all other payment methods on the day after the conclusion of the contract. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline ends on the next working day.

(2) The risk of accidental loss and accidental deterioration of the sold item shall not pass to the Buyer until the item is handed over to the Buyer, even in the case of a mail order purchase.

(3) We retain title to the goods until the purchase price has been paid in full.

§ 6 Cancellation policy

In the event that you are a consumer in the sense of § 13 BGB (German Civil Code), i.e. if you make the purchase for purposes which can predominantly be attributed neither to your commercial nor to your independent professional activity, you shall have a right of revocation in accordance with the following provisions:

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must notify us Coat & Skin - Pet Grooming, represented by.

Marion Giesela Ludwig
School Street 13
56412 Horbach
Phone: 0162 4214 758
Mail: info (at) coatandskin.de
VAT ID No. DE 86 908 214 738

by means of a clear declaration (eg a letter sent by mail, fax or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the

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